Terms of Service

 

Privacy Policy


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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at: info@vxcvapor.com or call (605)553-9268.

 



SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

SECTION 4 - SERVER AND PAYMENT

Our store is hosted on 1and1.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through 1and1.com data storage, databases and the general 1and1.com application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then your credit card data is stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: 
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

A list of cookies that we currently use can be obtained by sending us an email at: info@vxcvapor.com

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@vxcvapor.com or call (605)553-9268.

 

SHIPPING POLICY

Customer Satisfaction is of the utmost importance at VxCvapor.com/Vape Connexion. We would like to inform all of our customers that our shipping department is closed on weekends (Saturdays and Sundays) and holidays. Any inquiries over the weekend regarding shipping will be answered at the beginning of the week.

1.     All orders placed through this web site must be shipped to the shipping address provided in your invoice

2.     We DO NOT allow will call or pick up of items for online purchases due to security reasons

3.     All limited availability and/or exclusive items are limited to one per person, per household

4.     Multiple orders cannot be combined

5.     No sales or shipping to Countries, States, Provinces, Counties or Cities where items are prohibited

6.     No sales or shipping to minors, or to adults intending to distribute or resell items to minors

7.     All customers are responsible for knowing and following the laws which they reside in

We strive to offer all of our customers the most reliable options for shipping.

 



TIME FRAME

All orders will be packaged within 1 to 2 business days from the date you place your order and will be picked up by USPS or FedEx the following business day, regardless of the shipping option you choose.

Ex. If you place an order Friday and choose FedEx Priority Overnight, your order will not be processed or picked up by FedEx till the following Monday and be delivered to you the business day after. Shipping days/times are only estimates by the courier and are not guaranteed unless expressed by the shipping courier.

Domestic orders can take 1 to 15 business days to reach their intended destination and can be delayed due to weather or other factors that we, VxCvapor.com/Vape Connexion, CANNOT control. Time frames specified are only estimates from the shipping couriers and are not guaranteed by us, VxCvapor.com/Vape Connexion.

Weather and other conditions can affect delivery times. Invoices are processed in the order they are received. If there were many orders placed over the weekend, then there could be a possible delay in getting your order out. FedEx and USPS does not deliver on weekends or major holidays.

 



RESTRICTIONS

 Please remember that once a package leaves our facility, we no longer have control of the item. However, we will try our best to assist all of our customers in locating their package if it is ever lost during transit.  It is up to the customer to be aware of their laws regarding ordering e-liquid/receiving e-liquid/ and any other restrictions regarding other vapor related products. It is always the responsibility of the customer to only order what is allowed for you to receive. All batteries or devices with built in batteries cannot be shipped domestically overnight (lithium ion batteries cannot be shipped via air due to new laws regarding shipping restrictions of batteries) and must be shipped ground. For further information regarding restricted items, please email us at: info@vxcvapor.com

 

 



SIGNATURE CONFIRMATION POLICY

"SIGNATURE CONFIRMATION" upon delivery is a safety feature that we offer all of our customers for FREE. If you wish to take advantage of this feature, please note it in the message section at checkout.

If you do not note this at check-out, you are denying this feature. By denying signature confirmation, you, the customer, understand that you have waived your right to a security measure that we, VxCvapor.com/Vape Connexion, have tried to provide you for the safety of your order. By denying signature confirmation, you agree that if your package is lost or stolen but shows delivered by USPS or FedEx to the shipping address you provided, we, VxCvapor.com/Vape Connexion, will not be held liable or responsible for your lost or stolen item(s). Should you have any questions regarding the recent update to our Shipping Policy, please feel free to email us at: info@vxcvapor.com

Flavoring Notice: The flavors that we sell are “food safe”, Made in the USA, and conform to current Food Industry Standards. Flavoring will come separate from your PG/VG/Nicotine. Mixing flavoring and base is done at your own risk and Vape Connexion/Vxcvapor.com is not held liable for any health issues that may arise from use of these products when combined.

 

VXCvapor.com/Vape Connexion is not responsible for orders that are lost or damaged during shipping.

 

By purchasing any e liquid or vapor related products from this site, you agree to use them entirely at your own risk.